Implement the following steps when you respond to a pipeline incident.
1. Assess the situation
Approach with caution from upwind location
Isolate and secure the area
Employ ICS
Identify hazards
Identify and contact the pipeline operator using the emergency number listed on the pipeline marker
2. Protect people, property & the environment
Establish isolation zones and set up barriers
Rescue and evacuate people, if needed
Eliminate ignition sources
Stage apparatus and equipment based on atmospheric monitoring and weather conditions
If liquid products are involved, use appropriate defensive Hazardous Waste Operations & Emergency Response (HAZWOPER) procedures such as installing dikes and dams, if trained and equipped.
Control fires, vapor and leaks. Do not extinguish burning fires. Protect exposures and coordinate isolation operations with pipeline personnel.
Do not operate (open or close) valves or other pipeline equipment
Employ containment techniques if personnel are trained, equipped and it is safe to do so
Designate a safe location for bystanders and the media
3. Call for assistance as needed
Contact your local emergency response organization and/or national resources if needed