Doing the Right Thing Today for Tomorrow

Operational Excellence 2016

Kinder Morgan is committed to being a good corporate citizen. We employ responsible business practices and spend hundreds of millions of dollars annually on integrity management and maintenance programs. We are dedicated to continuous improvement and relentless risk reduction beyond compliance activities for the protection of people, care for the environment, and the safe operation of our pipelines and facilities in compliance with all rules and regulations.

Our safety culture can be summarized as People First, Safety Always. People First emphasizes our focus on our employees, our contractors and the public; and reminds our employees to respect everyone, which is one of Kinder Morgan’s values. Safety Always means we integrate employee safety, contractor safety, public safety and pipeline safety into everything we do.

We are proud of our safety record, and we post the company’s pipeline operating and safety statistics online for the public’s review. We take into account the safety performance of our business units and our employees during bonus allocations and performance reviews. Through our safety programs, we also work closely with emergency responders, government agencies and our contractors.

Below are some of our 2016 achievements.

Safety
  • In 2016, we outperformed our peers on 35 of 36 safety metrics—barely missing on the 36th.
  • Because third parties striking pipelines is the leading cause of serious pipeline accidents, we are a platinum-level supporter of the Common Ground Alliance (CGA) and actively promote the organization’s message to “call 811 before you dig.”
    • We held an 811 Day contest to remind employees to always call before digging and to share that information with family, friends and neighbors.
    • A Kinder Morgan executive serves on the CGA board of directors.
    • We regularly highlight 811 messaging in our social media channels.
    • Our public affairs staff educates local officials about the program.
  • Kinder Morgan became a founding member of the Gold Shovel Standard, which is a first-of-its-kind certification and performance monitoring program focused exclusively on excavation safety.
  • We provided tours of our facilities to local first responders to help them better understand our operations. Many groups benefited from these site visits and one-on-one interactions with our local personnel.
  • Our public awareness program communicates pipeline safety information to the public through annual brochure mailings, a web site, a newsletter and memberships in various organizations. We updated the program this year to include additional information on the web site, including the Developer Handbook, which provides guidelines for working around easements, and the Excavation Safety Guide.
Environment
  • Our donation to Trees for Tucson in Arizona helped the city plant 600 trees at 20 local schools.
  • We continued our partnership with the Fraser River Discovery Centre on the Working River interactive exhibit in Vancouver, British Columbia. The exhibit, set to open this fall, promotes a factual understanding of the economic role of the Fraser River while considering its environmental and socio-cultural values.
  • Kinder Morgan supported a study at The Ohio State University to examine how natural gas pipeline installations affect Ohio cropland productivity. The three-year study begins in 2017.
Recognition
  • Employees at our Lomita terminal in Carson, California, recertified into the California Department of Labor, Occupational Safety & Health Division’s Voluntary Protection Program. The program promotes and recognizes effective workplace safety and health management.
  • We received a Safety Excellence Award from the International Liquid Terminals Association. The award recognized our safety record of one or less incidents per 100 workers in 2015.
  • Our Argo terminal in Illinois received Eastman Chemical Company’s Supplier Excellence Award. The award recognized Kinder Morgan for performing above and beyond in the areas of delivery, quality of material and service, safety and security, and more.
  • Our terminals in Chicago, Illinois, and Cincinnati, Ohio, received outstanding performance awards from Shell Chemicals. The awards recognized our ability to meet, and even exceed, the high bar of performance set by our customer, Shell.
Community
  • We supported disaster relief efforts following Hurricane Matthew in South Carolina and Georgia, wildfires in Fort McMurray, Alberta, and flooding near Rockwood, Illinois, Clendenin, West Virginia, and Baton Rouge, Louisiana.
  • Our donations supported community trail improvements in several locations:
    • Londonderry Trailways Rail Trail in New Hampshire
    • Conotton Creek Trail, a hiking/bicycling trail between Bowerston and Jewett, Ohio
    • The Kinder Morgan Trail at the Mill Cove Environmental Area in Tioga County, Pennsylvania
  • We supported the Indspire Awards and Soaring: Indigenous Youth Career Conferences in Vancouver, British Columbia. Indspire encourages and increases education opportunities for indigenous people and communities in Canada.
  • The city of Bellevue, Ohio, opened an indoor play structure called the Kinder Morgan Kids Center. Our donation helped the city build the facility.
  • Kinder Morgan employees donated more than $500,000 to United Way during employee giving campaigns in many of our offices.
  • The Kinder Morgan Foundation distributed more than $1.5 million in grants to youth organizations. Our donations supported education and arts programs in 200 communities where we operate, including Houston, Texas, Atlanta, Georgia, Phoenix, Arizona, and Vancouver, British Columbia.

Kinder Morgan is one of the largest energy infrastructure companies in North America. We own an interest in or operate 84,000 miles of pipelines and 155 terminals. Our pipelines transport natural gas, gasoline, crude oil, CO2 and other products, and our terminals store petroleum products and chemicals, and handle bulk materials like coal and petroleum coke.

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